Daraz Jobs 2026 – BI Analyst (CXP) in Karachi

Table of Contents

Daraz has opened applications for a BI Analyst on its Customer Experience (CXP) team in Karachi. Daraz Jobs in analytics tend to move fast, and this one puts you close to the metrics that shape how customers are served across the platform. It’s a full-time, on-site role reporting to the BI Manager for Customer Experience.

The work is hands-on with data. You’ll dig into CXP data to spot trends and turn them into changes that actually improve service, then build and maintain the dashboards and reports that track the team’s KPIs. There’s a lot of cross-team back and forth, translating what the business asks for into something the data can answer. If you like BI Analyst Karachi roles where your analysis feeds real decisions, this one fits.

Daraz is looking for someone with a STEM degree and a year or two in a data-driven role, comfortable in SQL and strong in Excel. Among current Daraz Jobs, this is a solid step for an early-career analyst who wants exposure to a large e-commerce operation.

Field	Value
Position	BI Analyst – CXP
Company	Daraz
Location	Karachi
Job Type	On-site, Full-Time
Experience Required	1 to 2 years
Expected Salary	PKR 90,000 – 150,000/month (est.) ~ indeed
Apply Method	Official careers link (see How to Apply)
Deadline	Not Specified

Daraz Jobs Requirements

A bachelor’s degree in a STEM field from a well-regarded institution
1 to 2 years in an analytical or data-driven role, with hands-on SQL
Strong MS Excel skills (this one is a must)
Comfort with a BI tool like Tableau or Power BI
Python is a plus, not a requirement
Well-organized and self-disciplined, able to juggle several projects and prioritize on your own
A data-driven mindset with sharp attention to detail
Clear communication and a problem-solving attitude

Job Description

Analyze customer experience (CXP) data to find trends and patterns, then turn them into changes that improve service and satisfaction
Build and maintain dashboards, reports, and visualizations that track KPIs across customer touchpoints
Work with cross-functional teams to understand what the business needs and translate it into data-driven solutions
Support customer journey mapping, root cause analysis, and issue resolution to raise service quality and cut turnaround time
Back A/B testing, customer segmentation, and targeted analysis to sharpen decisions
Keep CXP data accurate and consistent by validating sources and clearing up discrepancies
Handle ad hoc analysis requests and deliver them on time
Keep an eye out for better tools and methods to work more efficiently